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FAQ

  • Do you remove any trash or donations?
    Yes, we gladly remove any donations that you no longer want or need. We believe in sustainable living and donating unused items is a great way to reduce waste and help others in need. We will handle the entire process, from sorting and packing to delivering the donations to the appropriate organizations. All trash and recyclables will be placed in bags and left for you to dispose of – you may need to consider purchasing additional garbage tags prior to your scheduled garbage day. We will never leave you with a mess!
  • Do I really need to hire a PO if I could do the job on my own?
    We understand that many people are hesitant to hire a Professional Organizer, thinking they can handle the job on their own. While it's certainly possible to declutter and organize your space without the help of a PO, there are several benefits to hiring one: 1. Expertise: A PO has the knowledge and experience to create systems that work for you and your lifestyle. They can help you identify the root causes of clutter and provide solutions that are tailored to your specific needs. 2. Accountability: When you hire a PO, you have someone to hold you accountable for your progress. This can be especially helpful if you've tried to declutter in the past but haven't been successful. 3. Time-saving: Organizing can be a time-consuming process, and a PO can help you get the job done more efficiently. They can also help you avoid common mistakes that can slow you down or even create more clutter. Overall, hiring a PO is a smart investment in your time, energy, and peace of mind. We can help you maintain your newly organized space by providing ongoing support and accountability.
  • What if I feel embarrassed about my mess?
    It's completely normal to feel embarrassed or overwhelmed by clutter and disorganization. We understand that everyone has their own unique circumstances and struggles. We offer a judgment-free and supportive approach to helping you declutter and organize your space - everything we discuss and work on together is confidential, and we are here to help you every step of the way. Remember that seeking help is a sign of strength, not weakness, and taking the first step towards a more organized life is a big accomplishment. So, don't be shy or embarrassed, contact us today to start your journey towards a clutter-free and stress-free life.
  • Do I have to be home during an organizing or Freshen-Up session?
    It's completely up to you! We understand that our clients have busy schedules, and we are happy to work with whatever you need. We encourage you to be involved in the decluttering process, so we know what items hold value or significance to you – we will always consult with you before making any final decisions on what is donated or thrown out. If you cannot be present during the session, we can make arrangements ahead of time to access your space and get to work. We want to make the process as convenient and stress-free as possible for our clients, so we are happy to accommodate whatever works best for you. Just let us know your preferences beforehand, and we'll take care of the rest!
  • Will you be taking before and after pictures?
    Yes. We understand that seeing the transformation of a space is a powerful motivator for others who may be considering hiring our services. With our clients' permission, we will take before and after pictures to showcase the progress made during the organizing process. However, we respect our clients' privacy and will ensure that no personal or sensitive information is included in the photos. If you have any concerns about privacy, please feel free to bring them up during our initial consultation.
  • What is a Professional Organizer (PO)?
    A Professional Organizer, or PO, is a trained and skilled professional who helps individuals and businesses organize their physical spaces, digital files and overall productivity. A PO can provide guidance, solutions, and support for various organizing challenges, including clutter management, space optimization, paper management, and workflow improvement. The goal of a PO is to help clients achieve a more efficient, functional, and stress-free environment that supports their goals and values. POs can work with clients on a one-on-one basis, or independently (if needed). At Organizing Addict, we are committed to helping our clients achieve their organizing goals and transforming their lives.
  • My friend/family member is incredibly disorganized – should I hire a PO on their behalf?
    If your friend or family member is struggling with disorganization, it may be tempting to hire a professional organizer on their behalf. However, it is important to consider their feelings and autonomy in the situation. Before making any decisions, have an open and honest conversation with your loved one about their struggles with organization and how it is impacting their life. Ask if they would be open to meeting with a professional organizer and if they feel comfortable with you setting up an appointment for them. It is also important to remember that professional organizing is a collaborative process. Your loved one needs to be willing to actively participate in the organizing process and make decisions about what items to keep, donate, or discard. Offer your support and resources, including the option of hiring a PO, but ultimately let them make the decision for themselves.
  • Can my kids be home when we organize?
    Yes, absolutely! We understand that your kids are an important part of your life and we want to make sure that organizing your home is a stress-free process for everyone involved. We encourage you to involve your children in the organizing process, as it can be a great learning experience for them. However, we do understand that sometimes having kids around can slow down the process. If you prefer to have your children occupied elsewhere during the organizing process, we ask that you make arrangements ahead of time to ensure a smooth and efficient session. Ultimately, our goal is to create a customized organizing plan that works for you and your family's needs. So, whether your kids are present or not, we will work to create a functional and organized space that you love.
  • Will you make me throw away all my stuff?
    Not exactly. Our goal is to help you declutter and organize your space in a way that makes sense for you. We work with you to identify what items are important to you and help you find a way to store and organize them in a way that is functional and visually appealing. We will also help you identify items that you no longer need or use, but the final decision to discard them is always up to you. We believe in creating a space that reflects your personality and lifestyle, not forcing you to get rid of everything.
  • How are you different from a cleaning service?
    We specialize in helping our clients declutter, organize, and simplify their homes and lives. While cleaning services focus on dusting, vacuuming, and sanitizing surfaces, our services go beyond that. We work with you to create personalized systems for managing your belongings and space, so that you can maintain a clutter-free and functional environment. Our goal is to help you eliminate excess and create a space that supports your lifestyle and goals.
  • How long will the average organizing project take?
    The length of time required for an organizing project varies depending on the size and complexity of the space, as well as the client's level of involvement in the process. During the initial consultation, we will discuss the scope of the project and provide an estimate of the time required. However, please keep in mind that some projects may require more time than anticipated due to unforeseen circumstances or changes in the scope of the project. We work efficiently and effectively to ensure the project is completed in a timely manner while still achieving the desired results. Our goal is to help our clients create a functional and organized space that they can maintain long-term. *For time estimates (per space), please see below this FAQ section.
  • My entire home needs organizing – where do we start?
    It may seem daunting to tackle your entire home all at once, but with proper planning and organization, it can be done! Typically, we start by discussing your goals and priorities, and then we focus on one room or area at a time. This helps to break the process down into manageable steps, allowing you to see progress and feel motivated to continue. We recommend starting with the area that causes the most stress or frustration in your daily life. This could be your bedroom, kitchen, or home office. Once you've identified the area, we'll work with you to create a customized plan that fits your needs and budget. From there, we'll schedule sessions to sort, declutter, and organize your space. Remember, organizing is a process, and it takes time and effort, but the end result is a more functional and peaceful home that you can enjoy.
  • Do you provide an initial on-site consultation?
    Yes, we do! Our initial consultation typically lasts about an hour, during which time we'll tour your space to get a better understanding of how you use it and identify any problem areas, discuss your priorities, and answer any questions you may have. We'll also provide an estimate for the project, based on our assessment of the work involved. If we're a good fit and decide to move forward with your project, the consultation fee will be credited towards your first invoice.
  • Which video chat apps are available for virtual consultations?
    Organizing Addict offers virtual consultations via Zoom, Instagram, Facebook Messenger, WhatsApp and Google Meet. We understand that everyone has different preferences, so we are happy to accommodate whichever video chat app works best for you. If you have any questions or concerns about virtual consultations, please don't hesitate to contact us.
  • What should I do before you arrive for my consultation?
    Before your consultation, it's important to take some steps to prepare for our session. Here are a few things you can do to make the most out of our time together: 1. Think about your goals: Take some time to think about what you'd like to achieve through organizing. Would you like to clear out a cluttered closet? Create a more efficient workspace? Simplify your daily routine? Knowing your goals will help us focus on the most important areas during our consultation. 2. Identify problem areas: Think about the areas of your home or office that are causing you the most stress or frustration. Are there any spaces that always seem to be cluttered or disorganized? Make a list of these areas so we can address them during our session. 3. Take some photos: If possible, take some photos of the areas you'd like to organize. This will give us a better idea of the space we're working with and help tailor our recommendations to your specific needs. By taking these steps before our consultation, you'll be better prepared to make the most out of our time together. We look forward to working with you to create a more organized, functional space!
  • How do I make payments?
    We offer various payment options to ensure that our clients have a hassle-free experience. We accept Cash, Cheque, e-Transfer, Debit, Credit Cards & PayPal. You can make payments online through our secure payment gateway or in-person during our consultation or organizing sessions. Payment is due in full at the time of service unless otherwise agreed upon. If you have any questions or concerns regarding payment, please don't hesitate to contact us.
  • Do you charge travel fees?
    Organizing Addict does not charge any travel fees within our service area. We believe in providing transparent and upfront pricing for our clients. Our goal is to make professional organizing services accessible and affordable, and that includes eliminating any additional fees for travel within our designated service area.
  • What are your service areas?
    We currently serve the Niagara Region, Haldimand County, and Hamilton area. Our goal is to help individuals and businesses declutter, organize, and optimize their spaces for efficiency and productivity, no matter where they are located. Niagara Region Crystal Beach, Fort Erie, Grimsby, Lincoln, Niagara Falls, Niagara-on-the-Lake, Pelham/Fonthill, Port Colborne, St. Catharines, Thorold, Wainfleet, Welland, West Lincoln Haldimand County Caledonia, Cayuga, Dunnville Hamilton Area Aldershot, Ancaster, Dundas, Hamilton, Stoney Creek, Waterdown
  • What are your hours of operation?
    We operate daily from 8:00am-6:00pm, and our sessions are from Monday-Saturday between 9:00am and 4:00pm. We understand that everyone's schedule is unique, so we also offer flexible appointment times to accommodate our client's needs. Feel free to reach out to us, and we will do our best to make it happen.

Project Time Estimates

Some factors to consider include product construction or installation, decanting and labeling, folding or re-folding clothing and linen, micro organizing (tiny items) and your desired aesthetic of the project.

 

PLEASE NOTE: This is only an example of the average time it takes to complete each area. The length of time required for an organizing project varies depending on the size and complexity of the space, as well as the client's level of involvement in the process. Please keep in mind that some projects may require more time than anticipated due to unforeseen circumstances or changes in the scope of the project.

Service Areas

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